Preparing for your appointment
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Appointments
- Our goal is to take care of your pets the best way possible!
- Average appointments are 30 minutes trying to take care of you and your pets in a timely manner.
- Some appointments will take longer depending on the situation and the specific needs of your pet.
Be Prepared for Your Arrival and Arrive On Time
- Please email prior pet records to acc@yourpetvet.org before your appointment.
- Prepare a list of your pets current medications, diets, allergies & supplements before arrival.
- You need to arrive at least 5 minutes before your appointment time.
- If you are running late call us to see if we can still get you in or need to reschedule.
Canceling or Rescheduling an Appointment
- Call us as soon as possible to cancel or reschedule so we can help someone else’s pet at that time.
- If you don’t call us and don’t show up for your appointment there is a $65 NCNS (No Call No Show) charge added to your account.
- Future appointments after a NCNS appointment will require the $65 NCNS payment and a $65 deposit for the next appointment when it is made.
Pet Instructions
- Walk your dog outside prior to the appointment.
- If having urinary or stool issues, please collect and bring in the pet’s most recent urine or stool sample.
- Avoid feeding your pet just prior to the appointment time.
- All dogs must be brought in on leashes or lead.
- All cats must be brought in a carrier.
Surgery/Dental Instructions
- Animals undergoing surgical/dental procedures should not eat after 10 pm the evening prior to the operation. Provide water for your pet during this time.
- Please make sure your pet has had an opportunity to urinate and defecate prior to drop off.
- Arrive with your animal at 8:00am the day of surgery/dental.
- If your animal has undergone any diet, bathroom, or behavioral changes let your doctor or vet tech know before dropping the animal off.
- Deposit in the amount of the estimate total is due at time of drop-off.